Table of Contents
Contents
Safety
Guidelines for trained service technicians
Inspecting for unsafe conditions
Guidelines for servicing electrical equipment
Safety statements
Chapter 1. Start here
Diagnosing a problem
Undocumented problems
Chapter 2. Introduction
Related documentation
Notices and statements in this document
Features and specifications
Server controls, LEDs, and connectors
Front view
Rear view
Server power features
Turning on the server
Turning off the server
Internal connectors, LEDs, and switches
System-board internal connectors
System-board external connectors
System-board option connectors
System-board LEDs
System-board jumpers and switches
Chapter 3. Diagnostics
Diagnostic tools
POST
Event logs
Viewing event logs from the Setup utility
Viewing event logs without restarting the server
Clearing the event logs
POST error codes
System event log
Integrated management module (IMM) error messages
Checkout procedure
About the checkout procedure
Performing the checkout procedure
Troubleshooting tables
CD or DVD drive problems
Diskette drive problems
General problems
Hard disk drive problems
Intermittent problems
Keyboard, mouse, or pointing-device problems
Memory problems
Microprocessor problems
Monitor or video problems
Optional-device problems
Power problems
Serial port problems
ServerGuide problems
Software problems
Universal Serial Bus (USB) port problems
Error LEDs
Power-supply LEDs
Diagnostic programs and messages
Running the diagnostic programs
Diagnostic text messages
Viewing the test log
Diagnostic messages
Recovering the server firmware
Automated boot recovery (ABR)
Three boot failure
Solving SCSI problems
Solving power problems
Solving Ethernet controller problems
Solving undetermined problems
Problem determination tips
Chapter 4. Parts listing, System x3400 M2 Types 7836 and 7837
Replaceable server components
Consumable parts
Power cords
Chapter 5. Removing and replacing server components
Installation guidelines
System reliability guidelines
Working inside the server with the power on
Handling static-sensitive devices
Returning a device or component
Removing and replacing Tier 1 CRUs
Removing the side cover
Installing the side cover
Removing the bezel
Replacing the bezel
Opening and closing the bezel media door
Removing the air baffle
Installing the air baffle
Removing the control-panel assembly
Installing the control-panel assembly
Removing an adapter
Installing an adapter
Removing and installing drives
Removing a DVD drive
Installing a DVD drive
Removing an optional tape drive
Installing an optional tape drive
Removing a 2.5–inch hot-swap hard disk drive
Installing a 2.5–inch hot-swap hard disk drive
Removing a 3.5-inch hot-swap hard disk drive
Installing a 3.5-inch hot-swap hard disk drive
Removing a simple-swap hard disk drive
Installing a simple-swap hard disk drive
Removing a memory module
Installing a memory module
Removing a hot-swap fan
Installing a hot-swap fan
Removing the rear adapter retention bracket
Installing the rear adapter retention bracket
Removing the front adapter-retention bracket
Installing the front adapter-retention bracket
Removing and replacing Tier 2 CRUs
Removing the front USB connector assembly
Installing the front USB connector assembly
Removing the fan cage assembly
Installing the fan cage assembly
Removing the virtual media key
Installing the virtual media key
Removing the battery
Installing the battery
Removing a ServeRAID-BR10i SAS/SATA controller
Installing a ServeRAID-BR10i SAS/SATA controller
Removing an optional ServeRAID-MR10i SAS/SATA controller
Installing an optional ServeRAID-MR10i SAS/SATA controller
Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller
Installing an optional ServeRAID-MR10is VAULT SAS/SATA Controller
Removing the simple-swap backplate
Installing the simple-swap backplate
Removing the 2.5–inch hot-swap hard disk drive backplane
Installing the 2.5–inch hot-swap hard disk drive backplane
Removing the 3.5-inch hot-swap hard disk drive backplane
Installing the 3.5-inch hard disk drive backplane
Removing and replacing FRUs
Removing a power supply
Installing a power supply
Removing the microprocessor and heat sink
Installing a microprocessor and heat sink
Thermal grease
Removing the heat-sink retention module
Installing a heat-sink retention module
Removing a microprocessor retention module
Installing a microprocessor retention module
Removing a voltage regulator module (VRM)
Installing a voltage regulator module (VRM)
Removing the system board
Installing the system board
Removing a PCI extender card
Installing a PCI extender card
Internal cable routing
Chapter 6. Configuration information and instructions
Updating the firmware
Configuring the server
Using the ServerGuide Setup and Installation CD
ServerGuide features
Setup and configuration overview
Typical operating-system installation
Installing your operating system without using ServerGuide
Using the Setup utility
Starting the Setup utility
Setup utility menu choices
Passwords
Using the Boot Manager program
Starting the backup server firmware
Changing the Power Policy option to the default settings after loading UEFI defaults
Using the integrated management module
Using the remote presence capability and blue-screen capture
Enabling the remote presence feature
Obtaining the IP address for the IMM
Logging on to the Web interface
Enabling the Broadcom Gigabit Ethernet Utility program
Configuring the Ethernet controller
Using the LSI Configuration Utility program
Starting the LSI Configuration Utility program
Formatting a hard disk drive
Creating a RAID array of hard disk drives
IBM Advanced Settings Utility program
Updating IBM Systems Director
Updating the Universal Unique Identifier (UUID)
Updating the DMI/SMBIOS data
Appendix A. Getting help and technical assistance
Before you call
Using the documentation
Getting help and information from the World Wide Web
Software service and support
Hardware service and support
IBM Taiwan product service
Appendix B. Notices
Trademarks
Important notes
Electronic emission notices
Federal Communications Commission (FCC) statement
Industry Canada Class A emission compliance statement
Avis de conformité à la réglementation d′Industrie Canada
Australia and New Zealand Class A statement
United Kingdom telecommunications safety requirement
European Union EMC Directive conformance statement
Taiwanese Class A warning statement
Germany Electromagnetic Compatibility Directive
Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EM
People's Republic of China Class A warning statement
Japanese Voluntary Control Council for Interference (VCCI) statement
Korean Class A warning statement
Index
Numerics
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
R
S
T
U
V
W
